Legal & Transparency
Privacy Policy
Effective Date: October 5, 2026 | Last Updated: October 5, 2026
Juggernaut Strategic Solutions LLC d/b/a Juggernaut AI Solutions
Juggernaut AI Solutions ("Juggernaut," "we," "us," or "our") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, use our services, or interact with our AI-powered systems. This policy covers website visitors, leads, customers, client users, CRM users, prospective customers, and vendor contacts.
1. Information We Collect
A. Contact & Account Information
- Name
- Email address
- Phone number
- Business name
- Account credentials
- Communication preferences
B. Business & Uploaded Information
- Customer databases and lead lists
- Uploaded files, images, logos, and media
- CRM exports and spreadsheets
- Appointment and booking details
- Billing and payment information
- Business operational data
C. Communication Data
- SMS messages
- Email content and metadata
- Call data and recordings
- Call transcripts
- Chat and AI conversation logs
- Appointment data and customer notes
D. Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited and usage behavior
- Website activity and analytics
- Cookies and similar tracking technologies
- Transaction information
2. How We Use Your Information
- Provide, operate, and improve our services
- Power CRM, automation, and lead management
- Deliver AI-assisted services and communications
- Process communications via SMS, email, chat, and phone
- Customer service and support
- Website hosting and analytics
- Fraud prevention and security
- Billing, accounting, and reporting
- Integrations with third-party platforms
- Marketing where permitted by law
3. AI & Automated Processing
Juggernaut uses artificial intelligence and automation to respond to leads, qualify prospects, book appointments, send follow-ups, request reviews, and generate insights. These processes may involve automated decision-making but are designed to support business operations — not to make legal, financial, or employment decisions about individuals.
4. AI Data Processing Disclosure
AI systems and third-party AI providers may process content, prompts, communications, or data where required to deliver AI-enabled services. The extent of retention or processing by third-party AI providers depends on their respective policies and configurations. We do not claim that AI providers never retain or process information unless that is verified for a specific integration.
5. SMS, Email & Communication Consent
By providing your contact information and opting in through our website forms, you may receive communications via SMS, email, phone calls, and automated AI interactions. Message frequency may vary. Message and data rates may apply. You can opt out of SMS communications at any time by replying "STOP" and receive help by replying "HELP." See our SMS & Communications Terms for details.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to analyze traffic, understand user behavior, improve marketing effectiveness, and enhance website functionality. You can control cookie settings through your browser preferences and our consent tool. See our Cookie Policy for details.
7. Data Sharing & Disclosure
We do not sell your personal information.
We may share information with:
- Trusted service providers (hosting, payment processing, analytics, messaging platforms)
- Third-party integrations required to deliver services (SMS, email, CRM, review platforms, AI providers)
- Legal authorities if required by law or to protect our rights
All vendors are required to maintain appropriate data protection standards.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
8. Data Security
We implement industry-standard security measures including secure servers, encryption, access controls, and monitoring. However, no system is 100% secure, and we cannot guarantee absolute security. Clients remain responsible for account passwords, employee access, user permissions, connected systems, hardware, local security, and phishing prevention.
9. Data Retention
We retain information as necessary for service delivery, legal obligations, accounting and tax, fraud prevention, disputes, backups, contract enforcement, and other legitimate business purposes. We do not promise immediate deletion from all backups unless technically true for a specific system. Client-controlled data may be deleted upon request, subject to contractual terms.
10. Your Privacy Rights
Depending on your location, you may have the right to access your personal information, request correction or deletion, object to certain processing, and withdraw consent. To exercise your rights, see our Your Privacy Choices page or contact us using the information below.
11. State Privacy Rights
Where applicable under law, U.S. state privacy laws may provide residents with rights including access, deletion, correction, portability, opt-out of targeted advertising, opt-out of sale/sharing, and appeal rights. We do not imply Juggernaut is subject to every state law regardless of threshold. These rights apply where applicable under law.
12. Global Privacy Control
Where technically feasible and legally required, we recognize recognized browser-based opt-out signals such as Global Privacy Control (GPC). The availability and legal effect of these signals may vary depending on your jurisdiction.
13. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
14. Children's Privacy
Our services are intended for businesses and adults (18+). We do not knowingly collect information from children.
15. Changes to This Policy
We may update this policy periodically. Changes will be posted here with an updated effective date.
16. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Juggernaut AI Solutions
Juggernaut Strategic Solutions LLC
Florida, United States
Email: info@juggernautaisolutions.com
Phone: (850) 203-0825